
Robyn Elston
Senior Manager Design Customer Services
NZ Transport Agency Waka Kotahi
speaker
Extensive Financial Services senior leadership experience in Operations management, front line customer services and sales and Contact Centres. Broad experience of HR, IT and PMO functions.
Robyn is passionate about creating successful businesses which deliver a top quartile, sustainable customer experience. she believes that sustainable performance comes from teams of high engaged people. she has have developed, and continue to hone her skills and interest in values based leadership and organizational change and culture.