Jen Scott

Jen Scott is a communications and engagement specialist with a background in resource and environmental planning and nearly two decades of experience across New Zealand and Australia. She has led engagement for major infrastructure programmes, from alliance‑led road upgrades in Sydney to New Zealand’s road and public transport infrastructure.

Jen’s passion lies in helping project teams deeply understand customer needs and community concerns, ensuring these insights shape design and delivery. She believes infrastructure succeeds when it is genuinely usable, appreciated, and built around the people it serves, which creates stronger ROI and long‑lasting value.

Over the past eight years, Jen has supported NZ Transport Agency and Auckland Transport to develop best‑practice engagement guidance, embedding early, meaningful involvement of communities within project management and business case frameworks.

She thrives in the public sector, collaborating with clever, committed project managers and designers who want to deliver outcomes that communities are proud of, creating legacy projects that stand the test of time.